Privacy Policy

At Unilabs Jordan, accessible from unilabs.jo, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Unilabs Jordan and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to Contact us through email

Log Files

Unilabs Jordan follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Unilabs Jordan uses cookies. These cookies are used to store information including visitors preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users experience by customizing our web page content based on visitors browser type and/or other information.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Unilabs Jordan. Our Privacy Policy was created with the help of the GDPR Privacy Policy Generator

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Unilabs Jordan, which are sent directly to browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Unilabs Jordan has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Unilabs Jordan’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browser’s respective websites. What Are Cookies?

Children s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Unilabs Jordan does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to Contact us immediately and we will do our best efforts to promptly remove such information from our records.

Website and Mobile App Privacy

This Privacy Policy covers the Unilabs Jordan website and the Unilabs Jo mobile app. The app provides access to laboratory bookings, test information, and results.

Mobile App Data Retention

We retain personal information only for as long as necessary to provide the requested services and meet applicable legal, medical-record, and regulatory obligations.

Account and profile information is retained while the account remains active. When account deletion is requested, we delete the account and its associated personal information, except for records that must be retained for the legitimate purposes described below.

Booking and service-request information is retained for the time needed to fulfil the service, complete related administration, and resolve outstanding requests or disputes.

Laboratory records and test results may be retained separately from the app account to meet applicable medical-record and legal obligations. Deleting an app account does not automatically delete records that we are required to retain.

Where information must be retained after account deletion, we limit retention to the information necessary for the applicable purpose and explain the reason and retention period to the requester. Once retention is no longer necessary, the information is securely deleted or irreversibly anonymised.

Requesting Account or Data Deletion

You can request deletion without accessing or reinstalling the app:

  1. Visit https://unilabs.jo/contact/ and select “Inquiry.”

  2. Begin your message with “Unilabs Jo — Data Deletion Request.”

  3. Provide the email address or phone number associated with your account and specify whether you want to delete your account, particular data, or both.

Do not include your password or laboratory reports.

We may request the minimum additional information necessary to verify your identity and protect your records from unauthorised deletion.

We will process verified requests without undue delay and within applicable legal time limits. We will confirm the outcome and explain any information that must be retained, why it is retained, and for how long. If backup copies cannot be deleted immediately, we will also explain their remaining retention period.

Uninstalling the app does not itself delete your account or data held by Unilabs Jordan.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

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